The place is packed, upstairs & downstairs, on Friday evenings, so one has to wait to be seated. The fact that so many folk do (at one point the queue was out the main entrance and down the side of the windows) is testament to the food & service at Quilliam Brothers. To ensure fairness, as soon as anyone new enters a server approaches them and then adds them to the board - no queue-jumping here.
[Image description: architectural drawing of the building occupied by the tea-house;
at the meeting of Barras Bridge (B1318), Claremont Road & Eldon Place,
directly opposite the iconic tower of the civic centre; © Quilliam Bros.]
After approximately ten to fifteen minutes we were escorted to table and menus were proffered. We were given ample time to peruse without feeling rushed nor frustrated. Just right. Our waiter served us with a smile, the right level of chattiness and affability.
My best friend took Earl Grey tea - perfectly steeped and served with fresh lemon. My Newkie chum and I had hot chocolates laced with cream and crumbled chocolate. Her wee son took a Fentiman's cherry cola for a special treat. I cannot recall the others' reactions to their drinks, as I was too busy being envelopped in warm, creamy chocolatiness…… Perfect: not too bitter, not too sweet.
We had tasty treats to accompany our beverages. My best friend and I both selected the ginger-beer scones. Oh my! Laced with chunks of stem ginger, a scone that packed a wee punch. Should love to have that recipe!
Shall defo return to Quilliam Bros next time I am in Newcastle city centre - just a couple of minutes walk from Haymarket Metro station.
No hot meals after 3pm - their web-page could do with being updated to make this clear.